Welcome to TDCustomApparel!

At TDCustomApparel, we are committed to providing a reliable and enjoyable shopping experience. If you have any questions about our products, orders, shipping, returns, or refunds, our customer support team is here to assist you.

Customer Support

Store Name: TDCustomApparel

Legal Business Name: NOVAPEAK COMMERCE LLC

Email: support@tdcustomapparel.com

Registered Business Mailing Address:

212 N. 2nd St. STE 100
Richmond, KY 40475
United States

Customer Support Hours: Monday – Friday

We aim to respond to all customer inquiries within 1–2 business days.

Order Assistance

For questions regarding an existing order, please include your order number and the email address used during checkout so our support team can assist you efficiently.

Shipping & Delivery

Orders are typically processed within 3–5 business days. Once dispatched, shipping generally takes 7–15 business days, depending on the destination.

The total estimated delivery time is approximately 10–20 business days.

Tracking information will be provided via email once your order has been shipped.

Returns & Refunds

If you receive a damaged, defective, or incorrect item, please contact our customer support team with your order number and clear photos of the issue.

Our team will review your request and assist you in accordance with our Return & Refund Policy.

We're Here to Help

Your satisfaction is important to us. Whether you need assistance before placing an order or have questions about an existing purchase, we're happy to help.

Thank you for choosing TDCustomApparel!

TDCustomApparel
Operated by NOVAPEAK COMMERCE LLC
Email: support@tdcustomapparel.com